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We'd love to hear from you. Whether you have a question, feedback, or just want to say hi.

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support@bilnk.com
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Frequently Asked Questions

Is Bilnk really free?

Yes! The free plan includes 1 profile, 20 links, 4 templates, and basic analytics. No credit card required. You can upgrade to Pro or Agency whenever you want more features.

Can I use my own domain?

Not yet, but it's on our roadmap. For now, your profile URL is bilnk.com/yourusername. We'll let you know when custom domains are available.

How do I cancel my subscription?

Go to Billing in your dashboard and click "Cancel." You'll keep your premium features until the end of your billing period. No questions asked.

Can I transfer my data from Linktree?

We don't have an automatic import tool yet, but setting up your links on Bilnk only takes a few minutes. Just copy your links over — it's pretty quick.

Do you offer refunds?

We don't do automatic refunds, but if you're unhappy or something went wrong, email us at support@bilnk.com and we'll work something out. We're reasonable people.

Is my data safe?

Yes. We encrypt passwords, use HTTPS everywhere, and never sell your data. Read our Privacy Policy for full details.

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